Return Window
You can request a return within 14 days of receiving your order. Items should be unused, in original condition, and in original packaging.
Customer Service
Returns & Refunds Policy
We want you to be fully satisfied with every order. If something is not right, we are here to help with easy returns and fair refunds.
How to Start a Return
- Contact our support team with your order number.
- We will confirm eligibility and share return instructions.
- Package the item safely and send it back to the provided address.
Refund Processing
Once your return is received and inspected, approved refunds are processed to your original payment method within 5 to 10 business days. Bank processing times may vary.
Non-Returnable Items
For hygiene and safety reasons, some opened personal care items and customized products may not be eligible for return unless faulty.